Privacy policy

Your Privacy at Travel Deli

This Privacy Policy explains how we collect, use, and protect your personal information when you book travel with us.

What Information We Collect

We collect information you provide to book a trip, such as:

  • Name
  • Address
  • Passport details
  • Contact information (email, phone)

In some cases, we may also collect:

  • Health information (dietary restrictions, disability information) – only with your consent and when necessary for your trip.
  • Payment information – processed securely by a third-party provider.

Why We Collect Your Information

We use your information to:

  • Complete your travel bookings (flights, hotels, etc.)
  • Provide additional services like insurance and visas
  • Respond to your inquiries and requests
  • Send you important trip updates

We only use your information for these purposes and with your consent, except when required by law.

Your Rights

You have the right to access, correct, or delete your personal information at any time. Here’s how:

  • Contact us by email at info@traveldeli.lt
  • Visit our office and present a valid ID
  • Submit a signed request electronically

We will respond to your request within one month.

Security

We take steps to protect your information from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We store your information for as long as necessary to provide your travel services and comply with legal requirements.

Third-Party Sharing

We may share your information with trusted partners who help us deliver your trip (hotels, airlines, etc.). We will only share the information they need to provide the service.

International Transfers

In some cases, your information may be transferred to countries outside the European Union. We ensure these countries provide a level of data protection comparable to the EU.

Changes to This Policy

We may update this policy from time to time. We will post changes on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@traveldeli.lt

Additional Information:

  • You can find more details about data protection laws on the website of the Latvian Data State Inspection.
  • Providing your personal information is necessary to book travel with us.
  • We comply with all applicable data protection laws.

This revised version is shorter, easier to understand, and focuses on what users need to know. It also uses plain language and avoids legal jargon.